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Further details on Future of Convenience 2010

  Global Convenience Store Focus > March 2010 issue > Benchmark with the best during Insight's autumn event

Benchmark with the best during Insight's autumn event

Visitors to the Insight NACS Future of International Retailing event this autumn, 20-24 September 2010, will be offered the opportunity to benchmark with some of the industry’s top players including Sewell Group.

Insight’s new ‘peer reviews’ will provide delegates with a more in-depth information exchange with leading European convenience and petroleum retailers.

“Store visits and store reviews can give clients a fast and efficient global benchmark of market position and provides them with a powerful internal tool for business development, saving months of development time,” said Insight partner, Dan Munford.

“However, sometimes the best advice and learning can come from retail colleagues in similar sized convenience and petroleum businesses across the world.

“Our objective position in the industry, in partnership with NACS, has allowed us to develop international connections and goodwill, which allow us to set up ‘peer reviews’ between non-competing international retailers.” Participating retailers include Sewell Group, judged in 2009 by The Sunday Times to be one of the UK’s top employers.

Munford again: “Our expertise matches up businesses and facilitates the exchange of practical experience at the most senior level. These exchanges can be very valuable for retailers looking to find out the practical details of operational change.”

Peer review topics are wide-ranging. They can include assessing the cost of implementing new technologies such as electronic shelf edge labels or self-checkout, preparations for legislative change in tobacco display regulation or the practicalities of managing successful relationships in joint ventures between oil companies and retailers.

According to Insight, retail clients have found peer reviews an extremely useful service.

Garth Greyling, retail marketing strategist, Engen Petroleum, South Africa, said: “Our senior management group found this latest benchmarking programme the best yet. Insight's ability to facilitate focused peer reviews with leading fuel and convenience store operators; a tailored programme of hosted store visits and workshops with specialist consultants was of immense value.”

For further information on peer review opportunities, please visit:

Insight NACS Future of International Convenience & Petroleum Retailing